Privacy Policy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device — including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, how you arrived at our Site, and how you interact with it. We refer to this as Device Information.

We collect Device Information using the following technologies:

• Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org.
• Log files — track actions on the Site, collecting your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags & pixels — electronic files that record information about how you browse the Site.

When you make or attempt to make a purchase, we also collect your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as Order Information. Together, Device Information and Order Information constitute your Personal Information.

How We Use Your Personal Information

We use your Order Information to fulfil purchases — processing payments, arranging shipping, and sending invoices or order confirmations. We also use it to:

• Communicate with you about your order or account;
• Screen orders for potential risk or fraud;
• Send you marketing or product information in line with your preferences.

We use Device Information to screen for fraud (particularly your IP address) and to improve and optimise our Site — for example, by generating analytics about customer behaviour and evaluating our marketing campaigns.

Text marketing & notifications: By entering your phone number at checkout or subscribing via our subscription form or a keyword, you agree that we may send you text notifications (order updates, abandoned cart reminders) and marketing messages — no more than 20 per month. You may unsubscribe at any time by replying STOP or contacting us at the email address below.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to support our operations. For example, we use Shopify to power our store — learn more about how Shopify handles your data at shopify.com/legal/privacy. We use Google Analytics to understand how customers use our Site — learn more at google.com/intl/en/policies/privacy. You may opt out of Google Analytics here.

We may also disclose your Personal Information to comply with applicable laws and regulations, or to respond to lawful requests from authorities.

Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements we believe may interest you. You can opt out of targeted advertising through the following links:

• Facebook
• Google
• Bing

You can also opt out of multiple services at once via the Digital Advertising Alliance's opt-out portal.

Do Not Track

We do not alter our Site's data collection or use practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. Please contact us using the details below to exercise these rights.

We process your information to fulfil contracts with you (such as processing orders) or to pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We encourage you to review this page periodically.

Minors

This Site is not intended for individuals under the age of 18.